Customer Testimonials
Excellent experience with this dealership and especially Jared Henley, my salesperson - he was a great help in everthing. Great showroom - clean and modern. All the staff very helpful and knowledgeable. Brianna Skrtic made the paperwork process smooth and did a great job explaining all the required forms. All phases of the buying process done at a high level. Love my new Toyota Corolla Cross Hybrid and highly recommend the Classic Toyota.
Fantastic experience! Amazing customer service. I will be buying all of my vehicles there forever!
Service very good and friendly.
Totally impressed. Top sales people right up to management. Very fair on trades and finalizing a deal. Thanks Joel, Brianna and Don.
Friendly and courteous always have been willing to resolve problems and make things right. Recommend it to people.
Great staff and great service!!
All of the classic dealerships are great places to do business
Excellent service.. Very attentive. Recommend to any one. My toyota is running like a charm.
Go see Eric!
I cannot recommend Classic Toyota enough! I was directed to their dealership after looking at a Jeep from Classic CDJR and being interested in a Tacoma as well. Upon arrival, I was introduced to John Holschuh, who was immediately kind and courteous. He showed me a 2023 TRD Off Road they had on the lot to give me an idea of the vehicle. I ended up absolutely loving the truck but wanted some time to go over it and take my time on things. John did not rush me into anything and allowed me to take as much time as I ...
Dominic was great throughout the whole process, very professional 👌
Knowledgeable and professional sales staff. Dealership wasn't adding ridiculous maket adjustments or additional dealer options to vehicle.
I was searching online for a RAV4. I needed a used vehicle with low mileage, fairly new, & at a good price. I’ve purchased 2 other Toyota Corollas from this dealership and like their professionalism, knowledge of their products, and how they take their time explaining all the details of the vehicle one is interested in purchasing. I’d recommend them and the sales representative Rich Lothman.
This was the third time I worked with Mike Nicholson and I will be back in three years.
Said it take an hour for maintenance on my car. I was out of there in 34 minutes gotta say quickest maintenance I’ve had on my car.
Great experience! This is my second car purchased from Ryan. Great customer service!! I will be purchasing my next car as well from Classic Toyota.
Excellent service!
Had a great experience working with Lissandra at Classic Toyota in Mentor. She did a fantastic job answering all of my questions and making sure my wife and I were satisfied with our new car purchase.
Had a great experience working with Lissandra at Classic Toyota in Mentor. She did a fantastic job answering all of my questions and making sure my wife and I were satisfied with our new car purchase.
Very nice people.sale person very helpful. I would recommend Toyota to others. Thank you
Classic Toyota maintains my Toyota Prius. They do an excellent job. Their service department is beyond reproach. They will even wash your car before you pick it up if you want. Always friendly and informative
Great customer service from Joel Gazella. Joel kept me in contact with up date status on my order. The process of purchasing the vehicle was well organized. Joel even made sure to leave the protector on the door to protect your shoe from scuffing the door up. I couldn't of asked for a better experience.
Veronica Sosa was an excellent salesperson. She guided us through the ordering process, answering all our questions and keep us informed with follow ups as needed. Overall, very professional, knowledgeable, patience and courteous. The financial person, John, was also a very knowledgeable and courteous person. He answer all of our questions and concerns. I definitively will recommend Classic Toyota to our family and friends.
It was an easy, hassle-free experience. I would do business with Classic Toyota again. Thanks!
Joel Gazella and GM Dave, quality experience. Decent trade in value, 4th toyota I've bought here.
Mike Nicholson was very knowledgeable and helpful through the whole process! Made the whole deal very easy and it was an excellent experience!
Amazing service, personal and prompt. Goes out of their way to help. Would recommend to anyone
I live 50 miles from this dealership and I would definitely buy another vehicle from this dealership again.
We bought a new Rav4 Hybrid from Classic Toyota on 6/13/23 and we could not be more happy with car or the people we worked with. Jennifer Skrtic Brian Wendl Jason Novak Thanks Brian Wendl was very good explaining how the car works.
Nice,friendly people
Brian Wendl is one of the best salemen around. So easy to work with, no pressure, no hassel. Just a top notch guy. Would recommend 110%. And Brianna Skrtic was great to work with in their finance department. Just a wonderful over all experience.
I bought a Lexus LS 460 through them on their internet sales division. I live in Rhode Island so there is a distance between us. Philip my salesperson was very knowledgeable in explaining the procedure of buying a vehicle so far away. I would recommend Classic Toyota to anyone that want's a great experience with all of their staff that makes you feel comfortable when your so far away. It's a great dealership. David from R.I.
i wish they would have detailed my auto before I left. Other than that, the people were nice and responsive. They treated me fairly (although what I think is fairly and their idea of fairly may be 2 different things). I would deal with Rick and Steve again.
Everyone was helpful, situations caused it to be a 3 day deal. I went on Memorial Day and that was my bad. The only thing I would have liked would have been for the car to be detailed prior to my pick up. Dusty interior, leaves and debris in the engine compartment, pulled the cover and the oxidization hadn't been scraped off the engine.
My sales rep Mike was very helpful explaining the process from start to finish. He really made buying my first car very easy. If your looking for a new Toyota, Classic Toyota should be your destination.
Huge thank you to Classic Toyota for the amazing customer service throughout the whole dealership. Brian helped us get into our 23 Sequoia & we love it! With the help of the very welcoming GM David who also made the experience beyond great. We had a wind noise coming from our mirror and Anton back in service was also phenomenal with getting us in & out. By far this was the best experience we have had with any dealer from sales to service. We drive from about an hour away and they make it worth the drive every time ! We will ...
Jared, Kyle, and the rest of the Classic team were awesome. Highly recommend
The sales team is very friendly as easy to work with. The whole process of my purchase was smooth and once it was over many members of the team came to shake my hand and congratulate me. Classic is a good company and they take care of their vehicles and especially their customers. Thank you for a great experience!
Brian Wendl definitely went above and beyond in assisting me with my new Rav4. If you're in need of a vehicle I'd highly recommend you ask for him.
Excellent experience and customer service. Kyle is very knowledgeable and made the entire buying process smooth and uncomplicated. Highly recommend Classic Toyota to anyone looking to purchase a vehicle.
They are friendly & efficient. My salesman Kyle really knew his way around the car & financial aspects of the deal. Multiple Toyota employees smiled & said hi to me also. Nothing was hidden from me that I needed to know.
Thank you Parker and Rich for a very informative experience and a super easy process on my 2020 toyota corolla. I highly recommend going here for a super freindly and wonderful experience.
They were excellent to deal with!!! I really liked the way I was treated!!! Great dealership
I had to get an e-check today, and for some unknown reason the plug was jammed all the way up by my air vents. So a 5 minute errand turned into an hour long task where I tried 2 mechanics before finally just going to my dealership. The service manger, Nate, was an absolute god-send. He seriously single-handedly turned my whole day around, just by showing me genuine kindness. He fixed what could have been a very expensive and lengthy problem for me in 15 minutes, on his own time! Then to top it off he had my car rinsed off?! Seriously a 10/10 ...
Had a fantastic experience, this was my first car purchasing for myself and John Holschuh was very helpful in explaining all the details and helped me go through and select the best vehicle for my purposes. The showroom was clean, the staff is all very courteous and nice. 10/10
Mike N. Was extremely knowledgeable, answered all our questions, super friendly and not pushy at all! We love our new Corolla & would absolutely recommend Mentor Toyota.
Went to get some towing numbers on the new Tundra. Staff was friendly and responsive. They answered everything I needed information on quickly. I wish the Tundra identified as a 2500 heavy duty truck or a 1500 light duty, but unfortunately not. I'd love a Tundra if they were a little more capable with higher trailering and payload capacity.
Recently started having Classic Toyota service my vehicle and the experience was very good. The Inspection video sent while my vehicle was being serviced was tremendous.
The entire team from beginning to end were amazing. Mario was awesome to work. We will definitely be back!
I had the best car buying experience while working with Lissandra recently. I came in near the end of the work day on a Friday but she stayed focused on making sure all my questions were addressed and that I didn’t feel rushed going through the car buying process. Ive never felt better about my decision to get into a new car and I’m loving my new Tundra.
Fast very friendly staff awesome experience. Thanks Parker Loxterman
Bought my very first brand new 2023 camry le from Lissandra. If u need a car go to classic toyota and ask for lissandra or lisa!
Fast initial response. I forgot my phone in my vehicle, they sent a porter to my house with it. My vehicle was ready when they said it would be.
Angie greeted me and was very friendly and courteous. The service rep, Anton, was also very friendly and courteous. The experience is always great! You always feel welcomed and comfortable.
Went for a oil change and everyone was helpful and polite. You truly couldn’t ask for anything more.
Michael Nicholson did Great taking care of my needs with a beautiful truck and even was very understanding during a family crisis I was going through at the time. I love my Toyota Tacoma Sport 4x4 I would highly recommend the Classic Toyota Team For Your Next Vehicle Need!
For over 30 years we have been coming to Classic. Dave A., Brandon on the sales team are excellent to work with. The service team has always been exceptional, Anton specifically. After moving to the west side we continue to come to Classic due to the quality & professionalism of team.
Purchased a used car. Everyone on the team was friendly and helpful. Thought they worked with us on the price of the car and giving us a good deal on our trade in.
Very happy with everything. Ryan did a great job helping me with my new lease.
Classic Toyota is the best car dealership we have every dealth with. They are courteous and professional.
The purchase of my 2020 Toyota camry, lease buyout, was very easy due to the help ok Kyle our finance manager.
Brian was very helpful, soft spoken, and professional. He explained many of the features of the Camry and delivered our vehicle freshly washed.. to many other things to mention- Great Salesman!
Brandon Vaughan was very helpful during the purchasing process. He was able to answer all my questions and made the car buying experience fast and efficient, and fun. He even offered to replace all the breaks on my tuck the next day because of a small issue during the test drive. Talk about customer care and support! Would highly recommend Classic Toyota and Brandon! Absolutely love my Tacoma!
Great
Professional courteous service and serviceman showed a video and explained what he did and how the car was upon MPI.
Brandon help lot. He is very helpful and nice. That’s second time we’re purchasing vehicle of him!
The cars are nice. it would be better if I didn't total mine in the first week
The team up here is amazing and I want to say I appreciate Tiffany so much she was able to help me out and still get me an appointment when I missed my time thank you
Phillip was completely genuine and honest throughout my whole process. Thank you Classic Toyota
Just bought the new GR Corolla. Waited a long time but definitely worth the wait. Had Joel Gazella as my sales man couldn't recommend him more. If you interested in picking up a new Toyota he's your man. If you looking for something more sporting he has alot of personal knowledge making him perfect for giving you all the wanted info.
Brandon from Classic Toyota Mentor ohio The best experience I'v had buying a new truck in a very long time. As long as Brandon sells cars he has me for a customer.
Recently traded in my vehicle for another trade in yall had. We travelwd 3 hours to this dealer. We were so well taken care of by Don Ashba! I was contact with Don for a few weeks before making a decision and he kept answering all my questions. He also followed up after purchase. Mo in finance was also a huge help and awesome!
Great place to shop for trucks an jeeps
Buying my new Highlander went smoothly with no stress! Rich Lothman is a great sales associate.
Excellent dealership and Billy has been an excellent salesman.
Very honest and good service. I don’t say that often about auto service departments.
I had severe damage due to road trash that damaged my Toyota and I called my I I contacted Salesperson Mario Zlataric who I have dealt with for years and he immediately scheduled me an appointment with Ren Meek Assistant Service Manager to access the damage to the undercarriage to see if it was safe to drive until it was repaired. That fast response put my mind at ease and showed that Classic is a full service dealer that puts customers first which is why I have dealt with them for over 22 years. Thanks Rem and Mario for your great ...
Jared and the team behind him were were very nice, helpful and knowledgeable. They made us feel as comfortable as they could as we closed the deal on the vehicle that my wife and I purchased
We were happy with the sales process with John. He was helpful and did not pressure us at all.
We have purchased multiple vehicles over the years at this dealer. We keep coming back! Toyota is fabulous, and this location has wonderful people.
Our visit to Classic Toyota was great! Our sales person, John Holschuh, greeted us warmly and offered great assistance by answering our questions and showing us vehicles on the lot that we were interested in. Upon making a vehicle selection, the process was clearly explained and the finance person, Dan DeMastry, was efficient and friendly. Thank you Classic Toyota for a pleasant car buying experience,
I have been using Classic Cadillac for the last 6 years. We reconnected with Bob Rode who my husband knew years ago. Classic and all their help are very supportive and helpful. They are up front and easy to work with. Very accommodating! Bob has many years of experience and will be there for you. A very nice salesman and a special person. Best to all, Sharyn
Entire staff was friendly. Dominic went above and beyond in helping make the purchase of my car effortless.
Entire staff was friendly. Dominic went above and beyond in helping make the purchase of my car effortless.