Customer Testimonials
A very quick and easy transaction. No pressure sales experience. Would recommend this dealership to anyone.
Brian we do our sales consultant was top notch and a pleasure to work with. There is a car salesman stereotype and that is not Brian at all
I purchased a 2024 Toyota RAV4 XSE at Classic Toyota. I originally inquired online and came in and worked with Dominic Campana. Dominic was able to get me the car with the exact features and color I wanted. I had to wait a couple of months but Dominic kept me informed of the status of my vehicle. Rick in Finance was also great to work with. I didn’t feel pressured at all during the sales or financing transactions.
Had a great experience working with Mike, Dave, and Rich. Everyone was very friendly, and knowledgeable. Was a good experience.
I had a wonderful experience at Classic Toyota. I went in knowing what safety features I wanted and John Holschuh ordered the model that had them. Brian Wendl explained all the features when I picked the car up. He was knowledgeable, very patient, and personable. Rick Demore walked me through the finance process. He too was knowledgeable and personable. I highly recommend Classic Toyota.
I had an issue with my Toyota Venza 2021 Bluetooth specifically calling on my phone from Bluetooth. It was not working. I went through every YouTube and Google suggestion and work two hours trying to solve it. I was so frustrated. So I took it to the classic Toyota service department. The first service department person Told me they had just the person to fix it. 45 seconds later. Nate Babic, the customer service manager showed up with the smile and said he is going to solve this problem for me. No doubt. He got in my car and tried a lot ...
John Holschuh & Classic Toyota did an excellent job in putting together my vehicle transaction. Best part of all, there was never any pressure. Thanx John for being a professional and orchestrating a smooth transaction. I will be back! Jeff C.
Always pleasant, personable, and knowledgeable. I have leased from this dealership for 30+ years and just now bought out my lease.
We had a very positive experience with the purchase of our new truck! The whole staff was courteous and pleasant to work with. A huge shout out goes to Kevin Vencill! Kevin was very pleasant, professional, and knowledgeable.
John Holschuh was awesome to work with on buying my Toyota RAV4 ESX! The process was completely stress-free and pressure-free. He was very knowledgeable about the vehicle I was interested in buying and explained its features when I picked it up. He even set-up my iPhone connection for me!! I highly recommend Classic Toyota and this seller. He is awesome!!!
Eric A at Classic Toyota went above and beyond to get me the Tacoma that I wanted. They even honored a competitor's price. Everything from the first test drive to the delivery went smoother than any car dealer I've previously dealt with.
John Holschuh did a fantastic job with the purchase of a new Tundra. His knowledge of the new vehicles was very helpful with the decisions that were made with buying a new truck. It was a great buying experience with John and the dealership.
Joel is a great salesman hands down needs a promotio. I recommend no one else but Joel Gazella.
John was very helpful and I would recommend him to all of my friends to deal with when looking for a Toyota .
Been A customer of Classic since the 80s excellent sales & service. Brandon Vaughn my salesman.
Lissandra is absolutely wonderful. She made us feel like we had known her for years. She even shared pics of her family. Everyone there knew their job and made our purchase the easiest I’ve ever had!
I found working with John Holschuh was very easy and a pleasure. He listened to my concerns. My fiancé was with me and she even liked him. I have recommended him to my family members, one who is interested in getting a new vehicle. I have leased other vehicles from Classic Toyota and this was just as easy as before. Thank you John and Classic Toyota/
First time buying from classic Toyota. Best car buying experience I have had by far.
Lissandra was great! She communicated well and I really appreciated her going over all the features of my new highlander. I had an awesome experience and would definitely recommend Classic in Mentor!
Stafff was courteous and professional when which made my lease transition a very pleasant experience.
Every single person I encountered were so friendly. My salesman’ Brandon Vuaghen took amazing care of me from start to finish. Rick in finance took his time with me and explained all my options. I could not have asked for experience. Sales manager Dave called me the next day to ask how my experience!!Classic. Is totally amazing!
Awesome dealership. John our salesperson did an awesome job. High quality and extremely good communication.
We were very pleased with our visit to Classic in Mentor. Dominic was very helpful in answering all of our questions and in showing us multiple vehicles. Jason was also very helpful. We were so happy to get a great deal on a nice used vehicle and will be back in the future.
Picked up a 24 taco from Brandon at Classic. Process was smooth and easy. Brandon was very helpful and knowledgeable about the vehicle.
What a great experience from the moment we walked through the front door of Classic Toyota! I’m so glad to be back after taking a hiatus. Lissandra is an EXCEPTIONAL salesperson & I am grateful that she was the one that helped me with the purchase of my new 2024 4Runner TRD Off-Road Premium vehicle! I highly recommend her if you are looking for a new or used Toyota, Lissandra is the sales person for you!l She went above and beyond to help me with more than just closing the deal on my new vehicle. She came to the ...
John and Jennifer were wonderful, knowledgeable and professional. Recommend this dealer to many of my friends. Thank you. Keep up a good work.
Great service, responded quickly to any questions kept informed during the assembly and delivery of my vehicle
So grateful for Lissandra and the staff at Classic Toyota! They not only helped me get into a new truck, but Lissandra picked me up from another dealer after getting out of my previous lease. Five starts customer service!
Classic Toyota went all of their way to get us the car we wanted. We were impresses with the service Ryan provided us. He made himself available at all times. He was very knowledgeable about the car and very thorough, clear and patient going over all the different features the car offered.
I was promptly received by a salesperson who showed me different vehicles. In addition, I also was eligible for veterans $500. Got a good deal. On a RAC4 that is loaded!!
Very good service! Was taken care of very nicely. Will recommend to family and friends.
The experience at. Classic Toyota was very good. Brian Wendle was very well informed about the car we were buying and even answered questions after we left with our car.
Great people to work with and very professional. Eric did a great job explaining all the features on the vehicle.
I was impressed with the Young salesman who I was working with as well as the Financing department, Everyone was thorough in answering questions. The financing department took the time to discuss and weigh all options whether or not financing would be a beneficial option for my situation, in my case it was not. There was also a discussion of possibly going for a 2024 Premium model over the 2019 limited that I was choosing and I was pleasantly surprised that all agreed that the newer vehicle wouldn't be an advantage in my situation and they believed the vehicle I chose ...
Excellent staff, great product, couldn’t be happier with the entire transaction! Classic Toyota is the best.
I am very satisfied with my purchase of a new car at Classic Toyota in Mentor. Thank you Rich Lothman for being knowledgeable, helpful, to the point without using high pressure in my new car purchase. It was also a pleasure working with Finance Manager Brianna Skrtic……….Joel V.
Awesome experience! Everyone at the dealership was very friendly and helpful. No pressure atmosphere. The salesman, Joel, even took the time to help me customize the features in my car before I pulled off the lot. All around great experience.
Very positive experience! Pleasant, low pressure. Our salesman John Holschuh was knowledgeable and patient. Awesome to work with! I didn't think we could afford a new Tacoma but the sales manager Rebecca Stricharczuk followed up with me located a truck that was affordable and promptly brought it to Classic's lot. Many thanks Rebecca!!! Because of you and John going the extra mile for me, I will be back next time around. Also a shout out to Jason the finance guy. The customer is truly valued at Classic Toyota. The Tacoma exceeded my expectations. If you are looking for ...
This was my third vehicle purchase from Classic Toyota, and this experience was by far the best. My salesman Dominic was a pleasure to work with. He was knowledgeable and took time to explain everything about the purchase, and reviewed all of the features on the Rav4 that I bought. There was no pressure which helped to relieve any anxiety I had about purchasing a new vehicle. Richard Demore was also great to work with regarding financing the purchase. He explained everything thoroughly and again, there was no pressure. Prior to visiting the dealership I searched online for some information. ...
Mentor toyota is one of the best dealerships of classic cars , Brandon Vaughan sales consultant was outstanding he was very knowledgeable of the vehicle n the paper work.the finance manager Brianna Skrtic was great very fast n efficient , Dave the manager made things happen fast.thank you all i will recommend your dealership to everyone i know.
We have been long time customers with Classic Toyota in Mentor. Always a clean a cheerful place. Ryan Gogolin was our salesman and he was very informative and took time to make sure we understood everything about our purchase. We purchased a 2024 Rav Premium. WE felt no pressure.
It was a great experience from start to finish. Our salesman, Brian Wendl was great to work with very knowledgeable answered every question. I would recommend him. We will be returning to purchase next SUV with Brian as our salesman.
Excellent experience buying our 2017 Tahoe. Great salesman. Actually left the dealership happy with our deal. The vehicle exceeded our expectations. Everyone was friendly and very helpful. We didn’t feel pressured at all and dealership was willing to deal on our vehicle. Will definitely consider them again on future car purchases.
Fast and easy! Joel was amazing. Same goes to Don Rose, David Alecea and Brianna
Our experience with this Dealership was Outstanding. Our salesman, Alex Llamas, was fantastic!! He went out of his way to make sure we were completely satisfied with the Toyota Prius that we purchased. We drove 2 hours to go to this Dealership and so happy we did!! We got a Great Deal! Alex has a bright future ahead of him at only 20 yrs old. Classic Toyota is lucky to have him. We highly recommend Alex! We did, however, have to wait an extremely long time (around an hour) for the General Manager to complete our purchase paperwork that we needed to ...
Great experience salesman has a great future in the way he deals with people . Will go back to classic for my next car
Everyone is pleasant and accommodating. Willing to help making calls and entering information into the car. Showroom always clean .
The service was excellent. Joel was wonderful to work with. Everyone took their time and explained everything.
Came in a day early by mistake, Christopher Adams was able to fit me in at the same time slot and got the service done in a short period of time. Thanks again Christopher hope your boss is able reward you for your great customer service. Pete
Our sales man Mario was great and Brianna our finance manager was also great and super friendly 😊
Everyone at this dealership that Ive encountered has been super friendly and knowledgeable. They deal fairly, don’t pressure you, but are eager to please.
Great buying experience. Mario is the best and kept me posted on the status of a new 2023 RAV4 H Limited.
Had a great experience buying a car. Dominic Campana was excellent salesman very knowledgeable would highly recommend this dealership.
I like this dealership..very good service wonderful employees..Joel the salesman who helped me with four leases is the best… I trust him…
WE HAD A FRIENDLY AND EXCELLENT EXPERIENCE,ESPECIALLY WITH DOMINIC CAMPANA. DOMINIC WENT OVER EVERYTHING DURING THE TEST DRIVE. WHILE WAITING ALSO ENGAGED IN A FRIENDLY CONVERSATION. HE HAS A GREAT PERSONALITY AND BEAUTIFUL SMILE. ALSO DEALT WITH RICHARD DEMORE. ALSO A FRIENDLY CONVERSATION ON FAMILY DOING ALL HIS PAPER WORK. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP.
Excellent experience with this dealership and especially Jared Henley, my salesperson - he was a great help in everthing. Great showroom - clean and modern. All the staff very helpful and knowledgeable. Brianna Skrtic made the paperwork process smooth and did a great job explaining all the required forms. All phases of the buying process done at a high level. Love my new Toyota Corolla Cross Hybrid and highly recommend the Classic Toyota.
Fantastic experience! Amazing customer service. I will be buying all of my vehicles there forever!
Service very good and friendly.
Totally impressed. Top sales people right up to management. Very fair on trades and finalizing a deal. Thanks Joel, Brianna and Don.
Friendly and courteous always have been willing to resolve problems and make things right. Recommend it to people.
Great staff and great service!!
All of the classic dealerships are great places to do business
Excellent service.. Very attentive. Recommend to any one. My toyota is running like a charm.
Go see Eric!
I cannot recommend Classic Toyota enough! I was directed to their dealership after looking at a Jeep from Classic CDJR and being interested in a Tacoma as well. Upon arrival, I was introduced to John Holschuh, who was immediately kind and courteous. He showed me a 2023 TRD Off Road they had on the lot to give me an idea of the vehicle. I ended up absolutely loving the truck but wanted some time to go over it and take my time on things. John did not rush me into anything and allowed me to take as much time as I ...
Dominic was great throughout the whole process, very professional 👌
Knowledgeable and professional sales staff. Dealership wasn't adding ridiculous maket adjustments or additional dealer options to vehicle.
I was searching online for a RAV4. I needed a used vehicle with low mileage, fairly new, & at a good price. I’ve purchased 2 other Toyota Corollas from this dealership and like their professionalism, knowledge of their products, and how they take their time explaining all the details of the vehicle one is interested in purchasing. I’d recommend them and the sales representative Rich Lothman.
This was the third time I worked with Mike Nicholson and I will be back in three years.
Said it take an hour for maintenance on my car. I was out of there in 34 minutes gotta say quickest maintenance I’ve had on my car.
Great experience! This is my second car purchased from Ryan. Great customer service!! I will be purchasing my next car as well from Classic Toyota.
Excellent service!
Had a great experience working with Lissandra at Classic Toyota in Mentor. She did a fantastic job answering all of my questions and making sure my wife and I were satisfied with our new car purchase.
Had a great experience working with Lissandra at Classic Toyota in Mentor. She did a fantastic job answering all of my questions and making sure my wife and I were satisfied with our new car purchase.
Very nice people.sale person very helpful. I would recommend Toyota to others. Thank you
Classic Toyota maintains my Toyota Prius. They do an excellent job. Their service department is beyond reproach. They will even wash your car before you pick it up if you want. Always friendly and informative
Great customer service from Joel Gazella. Joel kept me in contact with up date status on my order. The process of purchasing the vehicle was well organized. Joel even made sure to leave the protector on the door to protect your shoe from scuffing the door up. I couldn't of asked for a better experience.
Veronica Sosa was an excellent salesperson. She guided us through the ordering process, answering all our questions and keep us informed with follow ups as needed. Overall, very professional, knowledgeable, patience and courteous. The financial person, John, was also a very knowledgeable and courteous person. He answer all of our questions and concerns. I definitively will recommend Classic Toyota to our family and friends.
It was an easy, hassle-free experience. I would do business with Classic Toyota again. Thanks!
Joel Gazella and GM Dave, quality experience. Decent trade in value, 4th toyota I've bought here.
Mike Nicholson was very knowledgeable and helpful through the whole process! Made the whole deal very easy and it was an excellent experience!
Amazing service, personal and prompt. Goes out of their way to help. Would recommend to anyone
I live 50 miles from this dealership and I would definitely buy another vehicle from this dealership again.
We bought a new Rav4 Hybrid from Classic Toyota on 6/13/23 and we could not be more happy with car or the people we worked with. Jennifer Skrtic Brian Wendl Jason Novak Thanks Brian Wendl was very good explaining how the car works.
Nice,friendly people
Brian Wendl is one of the best salemen around. So easy to work with, no pressure, no hassel. Just a top notch guy. Would recommend 110%. And Brianna Skrtic was great to work with in their finance department. Just a wonderful over all experience.
I bought a Lexus LS 460 through them on their internet sales division. I live in Rhode Island so there is a distance between us. Philip my salesperson was very knowledgeable in explaining the procedure of buying a vehicle so far away. I would recommend Classic Toyota to anyone that want's a great experience with all of their staff that makes you feel comfortable when your so far away. It's a great dealership. David from R.I.
Everyone was helpful, situations caused it to be a 3 day deal. I went on Memorial Day and that was my bad. The only thing I would have liked would have been for the car to be detailed prior to my pick up. Dusty interior, leaves and debris in the engine compartment, pulled the cover and the oxidization hadn't been scraped off the engine.
i wish they would have detailed my auto before I left. Other than that, the people were nice and responsive. They treated me fairly (although what I think is fairly and their idea of fairly may be 2 different things). I would deal with Rick and Steve again.
My sales rep Mike was very helpful explaining the process from start to finish. He really made buying my first car very easy. If your looking for a new Toyota, Classic Toyota should be your destination.
Huge thank you to Classic Toyota for the amazing customer service throughout the whole dealership. Brian helped us get into our 23 Sequoia & we love it! With the help of the very welcoming GM David who also made the experience beyond great. We had a wind noise coming from our mirror and Anton back in service was also phenomenal with getting us in & out. By far this was the best experience we have had with any dealer from sales to service. We drive from about an hour away and they make it worth the drive every time ! We will ...
Jared, Kyle, and the rest of the Classic team were awesome. Highly recommend
The sales team is very friendly as easy to work with. The whole process of my purchase was smooth and once it was over many members of the team came to shake my hand and congratulate me. Classic is a good company and they take care of their vehicles and especially their customers. Thank you for a great experience!
Brian Wendl definitely went above and beyond in assisting me with my new Rav4. If you're in need of a vehicle I'd highly recommend you ask for him.