Customer Testimonials
Everyone we delt with was up front and transparent with the entire process. The used Tacoma we purchased was in great condition and looked almost brand new. An excellent experience all around!
We had an excellent experience purchasing our car from Classic Toyota Mentor, Ohio. Mario Zlataric made the entire process easy and enjoyable. His professional communication and consistent follow‑up were outstanding. We truly appreciate his support, and when we’re ready for our next vehicle, we will certainly return to Classic Toyota.
I had a very wonderful experience with classic Toyota and my salesman tomo was very professional efficient and kept all of his commitments to me
great service department, treats out of town guests the same as your regular local customers. friendly staff & very clean establishment.
Toyota is a excellent place to bring your car for service
Overall one of the nicest experiences in buying a car and last time I bought one was16 years ago. Sales Consultant, Micah Imeli was professional and courteous. Came hoping to see a couple cars that appeared on the website which were already sold, but he found and we bought another car that had come in on the lot of the make and model with low milage that I was looking for. Am very pleased with my purchase which included trade in at just the right price & monthly payment in my budget also. Am glad to recommend him.
Check up good to go!
Even with a frustrating lack of inventory, Kevin V. came through and found me a perfect 2026 Highlander Hybrid. The car was so immaculate I felt like it was fresh out of the factory wrapper. Congratulations to the team and specifically Kevin for making this happen and creating a fantastic experience. This was a repeat visit for me after getting a Lexus for my mother from Classic last year. Thank you so much! Abi
I have been taking my Highlander for service at Toyota for almost 10yrs. I took in my highlander for service and let my advisor Angie Rodriguez about my concerns, they found the issue and got it fixed as soon as they could after back to back issues. My advisor Angie was so nice and helpful and understanding, she helped me out so much i could not thank her enough! Overall great service at Classic Toyota.
Alex Dominguez made sure everything went smoothly and kept us informed throughout the car buying process. It was a pleasure working with him.
Ren the service advisor was outstanding, his follow up and customer service was something all dealers hope for. The Technician also should get 5 star. I will be back. Highly recommend.
Dominic Campana is a excellent sales person. He explained everything about my car to me. I highly recommend him.
I bought a new suv and Rich gave me timely and excellent assistance in that effort! I am grateful for all his timely work!
Joel at Classic Toyota is best in the business!
Great Experience! Both email and onsite personnel were knowable and quick to respond. The whole process was made as easy as possible. 2026 Toyota Corolla LE.
I have purchased several brand new cars through this dealership and this had to have been one of the better experiences. Evany was fantastic through the whole process start to finish as well as the finance manager who treated us like family instead of another payday. Great vehicle and great experience!
It was a smooth process and the employees that I encountered were very knowledgeable David was great and got everything done right and Billy handled the financing perfectly thanks for a great team
Great experience shopping here! I came in thinking that I knew what I wanted and came out with something completely different that I fell in love with. Thank you to Micha Imeli the salesman who helped me through the process of buying my first car off the lot! Although a long tedious process he was extremely patient, articulate, friendly and helpful! I appreciate the time, patience and kindness from everyone here. Highly recommend coming here to look or shop and working with Micha to find something you love too!
My experience with Ryan Gogolin and Classic Toyota has been just fantastic. Ryan Gogolin took me step by step in the purchase of a new 2026 Toyota Camery. The exact car I wanted was not available at the Classic dealership, but Ryan did everything he could to find the one I wanted. That was actually the easy part, as during the purchase part, I had some Health problems that prevented me from coming back in to the dealership. Ryan was most accommodating and after several phone calls he came up with the suggestion of delivering the brand new Toyota Camery to ... Read More Google - Apr 29, 2026
The 2026 RAV4 is the best midsize SUV hands down! Great sales representative! Thanks Eric!
Brandon was great to work with! Lots of patience with many questions and thoughts from us! Very friendly and efficient! Our experience with Billy and Brandon was very good!
I had a great experience purchasing my Toyota Sienna. It was my first experience with remote purchase and Phil made it very easy to navigate. I loved having the car delivered to me. The price was very competitive and the whole team was very easy to work with.
Mario was the best! He explained everything in a clear, easy manner and was so friendly. He was great.
Another amazing experience with the service department at Classic Toyota in Mentor, OH. The Service Manager, Nate, and his team are honest, direct, and a breeze to work with. They diagnosed, provided remedy, ordered parts, and repaired my truck with speed, precision, and at a fair price. Classic Toyota is worth the 40min drive to get my vehicle serviced. Thanks again for your amazing service and I will be back in soon!
Joe Gazella and the whole team at Classic Toyota are excellent to work with and always deliver the vehicle as promised. This is my 3rd Tundra from Classic and my 10th car from the Classic Auto Group.
we just purchased our grand highlander from classic toyota. jared was amazing and found the perfect vehicle for us! highly recommend working with jared when looking to purchase from classic!!
Greg did a great job and very happy with the experience.
GREAT customer service and our service advisor, Greg, is one of the best I have had the pleasure of dealing with. KEEP UP THE GREAT WORK AND THANKS AGAIN!
This dealership is fantastic. The staff here are friendly and professional. I found my dream car here. I highly recommend it to everyone.
I hate car shopping! This place makes it easy though. Lots of cars, good prices. I will make a shout out to the gentlemen who helped me and my wife and got me into a new ride! Domonic Campona is the man to talk to if you need help. He went above and beyond to help us find the right vehicle, at the right price. No fast talking, or trying to push me into just anything, he took the time to find the right vehicle. Absolutely A+ service all the way! Next time I need a new ride (hopefully not ... Read More Google - Apr 6, 2026
Nolan and Billy were very helpful and informative-made the process quick and easy!
Lissandra was great to work with. She was courteous and quick to respond. Highly recommend
I had the pleasure of working with Dominic as my salesman. He answered every question I threw at him and gave me every detail I asked for. Made over an hour drive to see him and make the deal. Im glad I made the choice to come to him. Billy was also awesome to work with in the finance department he helped me pick the right packages for me and very honest. Thank you everybody!
My salesperson Lissandra was quick and efficient with getting me the car I wanted at a good price.
Sales manager Tomo made our experience in buying a new car excellent and so smooth. He is knowledgeable, thorough, and so nice. Billy, finance manager made the paper work go so smooth and with no pressure. He was quick and efficient. Both young men were easy to talk too. Highly recommend Classic Toyota Mentor,OH., Tomo and Billy. Amazing service and care.
We had a great experience when we recently purchased a new vehicle from Dominic Campana at Classic Toyota of Mentor. He was so pleasant to work with, got us in and out on day of purchase, and made the whole experience easy! Billy in finance was no pressure and made the experience pleasant as well! We're very happy with our new purchase.
An outstanding sales experience from start to finish. My saleswoman, Lissandra Mikolajski, was amazing—she found me the best possible deal and was upfront about everything. She handled all the paperwork; all we had to do was stop by, go straight to finance, and sign. Rick DeMora in finance was fantastic as well—friendly, transparent, and efficient. He clearly explained all the options and made the process quick and stress-free. Nothing but first-class service. I highly recommend Classic Toyota.
It was great dealing with Classic Toyota buying a used car. I worked mainly with Zack and Billy and there was no pressure to purchase or pressure to buy add-ons. We talked about final price of the door and not monthly payment. Much more transparency if not complete transparency, and I've ever had buying a car. Highly recommend
It was a pleasure dealing with Zac ( sales manager) and a Danny (Finance) no pressure in purchasing or add-ons Great transparency and honesty.
Lissandra is awesome. She is knowledgeable Toyota and other manufacturers. She respects your time and gets the ball rolling quick. Alex in finance is quick efficient. Thank the both of you!
Excellent everything! Your dealership is the best in every way!
Very nice people and nice waiting area for their customers to wait while they’re car is being serviced
Great Dealership, top notice professional people and sales reps, will return for my next car here.
Ren is very helpful and a great to work with. The service dept. are professional.
Nice people and good service. I hope to keep a good relationship with this dealership.
This was the best experience buying a car I have ever had. Dominic was the best salesman ever.
The only Classic Dealer that I will use. We had problems at GMC and Buick in Painesville and Madison and Ford in Madison.
Resolved my issue. Service manager was great. Gave me a loaner until my car was done.
I am very impressed with Greg Workman. I greatly appreciated his courtesy, professionalism and patience. I look forward to any future maintenance requirements relating to my Highlander and Camry. Many thanks.
Big thanks to Evany Guzman and Rick Denmore for the easy transition into my new vehicle. True professionals.
They are friendly and knowledgeable. They work well with customers to get the best deal for him/her/them.
They never reset the light. I had to drive back to the dealership and have to turned off (23 miles each direction). I asked if they gave me a car wash. They said yes they didn’t!
They were friendly and prepared to service my car in advance of getting there. My car was ready when they told me it would be.
Always a pleasure to deal with! We scheduled an appointment with Anton to quickly get a tire rotate & oil change for my Daughter’s 2023 RAV4 that was purchased at Classic Toyota. She was in and out within (1) hour.
Our 2021 RAV4 had a slight engine oil leak. Anton and the Classic Toyota Service Team resolved it. I trust Anton.
I wouldn’t buy a vehicle from anyone but Classic. They always have the best deal and have excellent support after the purchase.
Easy car buying experience. Friendly and knowledgeable. Explained everything thoroughly. Didn't feel rushed or pressured. Will definitely be returning in the future.
We have lots of confidence in Anton. Very courteous and clear with communications. Quite trustworthy
Not a horrifying experience like everyone always says buying a car is. Would definitely recommend Micah and the Mentor Toyota team
Friendly thorough clean Fair prices convenient location A1 place to deal / service can be lengthy
Very friendly and fun process of purchasing my used car. Simple and fast I have no complaints
Ren was awesome. He helped me with a few questions that the car manual didn’t clearly address. Very polite.
Courteous, friendly and responsive! Thank you, Philip for a positive interaction!
no problems with the purchase process. my Sales man, Mario was easy to work with
Excellent Tacoma service at Classic Toyota—professional, efficient, friendly, and exceeded expectations completely. Very good.
My service agent is awesome but the rest of the team has no personality. They do not greet or say anything to you. Usually you pull up to a dealership Toyota...someone's getting up and helping check you in. Not really sure why the other 3 plus agents just sit there.
Good They honored their refund for a coupon I brought in with an oil change.
Efficient Caring Helpful we can always count on Greg to tell us what's really going on with our cars.
Great experience overall! Everyone was very welcoming and helpful. My salesman Avaughn Wells was extremely nice and helpful, very personable guy that took his time to make sure everything was done right for me. If I could give Avaughn 6 stars I would!
It was good...just took a long time We were very pleased with Ren Meeks service
They were very helpful and responsive to all my questions and needs. The car came in very quickly and they took time to show me the features very thoroughly
I've never liked a dealership so much. Everyone was wonderful and thorough. I wish you were in Erie PA.
Always served well and Classic Toyota. Wait times can sometimes be long for service. Communication could be better.
Very prompt and kept well informed. Everything was well explained and the service was excellent
Timely and easy, reliable and not trying to sell me things I don't need
Did not have the best experience last few times in with inconsistent feedback on what needed done with my vehicle
Always happy with Antons service. Hes always friendly and helpful. He got all the estimates for my service milestones together for me as well
They were very good about communicating with me throughout each step. I was treated very respectfully
Friendly- listens to what you say Helpful - kind - and keeps you posted On tge work being done
Service staff was super friendly and knowledgeable. They communicated well were easy to talk to. Lobby area for waiting was clean and comfortable and a good place to work if needed.
Came in for a 7:00 AM oil change and tire rotation and left genuinely impressed.
Even though I arrived just before 7, there were already several cars ahead of me and I worried I’d miss an errand scheduled afterward. My Toyota Service Advisor, Anton Osredkar, immediately stepped in and arranged a porter so I could keep my appointment while my car received a needed software update. Ms. Sabrina was delightful and professional as she drove me.
I also met Josh, the engineer, who patiently answered all my hybrid questions — not once making me feel silly. By shortly after 10 AM, my car ... Read More DealerRater - Feb 21, 2026
Dominic was so kind and knowledgeable. He was patient and explained everything and never rushed me!
Anton is first class , friendly and knowledgeable. Austin was helpful too . All my questions were answered.
Lissandra made the process of buying my new truck a great experience. Made this an easy decision on my purchase
Excellent experience at Classic Toyota in the purchase of a new Toyota!
I felt extremely valued as a customer. Despite the very high demand of Toyota Sienna, I managed to get all of the customizations I was looking for in a reasonable amount of time. Eric in Sales took all the time my wife required to get familiar with our new car and GM, Nate Osicki has to be the youngest GM I have ever dealt with, but it was very evident how he got to where he is. Very well managed dealership!
Friendly on time and delivered within the estimated time to complete the job Thank you
I was very happy with having the work done there and everyone I dealt with were very nice
Quick, friendly, clean Anton is always super helpful and I will only deal with him if he's working
Excellent service a a a a a a a a a a a a a a
Staff are friendly, Informative and knowledgeable. Repairs were scheduled to be done, were done in a timely manner and the technician found another problem and brought it to my attention and fixed it as well.
I do not doing reviews after interactions with businesses I do business with. A couple more words gets me over 15.
Checking in and out was easy and quick; i was kept informed of progress and any problems encountered.
Max was friendly and efficient as soon as I arrived. When I returned, Angie did the same, picking up where Max left off.
My buying experience was fantastic. MySalesman-Nolan Bartolone snd the entire Classic team made purchaing my truck a pleasure.Will be my go to dealership for future purchases.