Customer Testimonials
Classic Toyota is an excellent place to buy cars with very cheap prices and in good condition and with excellent customer service. Maria is a very kind person and very knowledgeable about the vehicles she is selling. I bought the car of my dreams in an hour and that's why I recommend it to my friends and everyone so they can come and see all the new and used vehicles and with very low and affordable prices for all buyers.
Whole experience was excellent. Treated very professionally. Our salesman, Eric, was helpfull,knowledgable and a pleasure to deal with. Our finance person, Zac, was also very professional and organized making the paperwork smooth
Brandon was very helpful when it came to finding the right car for me and my family
We weren't expecting to get a car, but we ended up leaving with a great one and we couldn't be more thankful for all of Lissandra's help!
Great service and help for getting my first car. Very friendly and glad I went there.
I stopped into Classic Toyota,interested in buying a truck,my wife and I started to look around on our own,till we were greeted by a salesperson,Lissandra.She proceeded to ask questions about what we were looking for and guided us to the tacomas ,which I was interested in,we looked at a few then went into the dealership.to talk more,all the while being very helpful,never pushy,we left with a lot of information,and said we’d have to think about what we could do.We returned about a week later interested in a ... Read More DealerRater - Mar 27, 2025
Even by dealer standards this place is a rip-off. They charged me over $1,000 in labor alone to do a simple basic brake job. I have done this job myself several times and it takes under 2 hours. $1,000 dollars for a brake job is beyond criminal. And as if they are not making enough profit already, they are now charging a 3% mark-up for using a credit card. Go to Toyota of Bedford instead!
Very understanding of my issues. Patient and informative. Mario helped me figure out my needs. And Billy also. Thank you both. Would definitely recommend.
Good service, would recommend to others. Got the vehicle I was looking for in a timely manner.
Very good, second car I have bought from the dealership. I would return for my third car from this dealership.
I was looking for a new Rav4 with specific features. Only two cars met the criteria within 100 miles. My parents have always purchased from Classic Honda so I went qwith Classic. I am exrtremely pleased with my choice. When I contacted them, the car was still on the boat coming from Japan. Phil McGrath was great and kept me informed of each part of the trip. Things progressed along and I went to Classic in person to get an idea of my trade in value. I appreciated the no nonsense process. I started working with Lissanndra at this point, my ... Read More DealerRater - Feb 17, 2025
Good service Thanks victor. And Dave. Excellent service I will come back to do business with you guys again.
My husband and I were greeted right away by Evany Guzman when we first arrived and he very friendly and knowledgeable. Evany and Jen were excellent and we were very pleased with our entire experience and eventually purchase of a new Camry. FIVE stars for Evany Guzman.
I had an incredible experience at Classic Toyota from start to finish! The entire team was professional, friendly, and extremely knowledgeable.
A huge shout-out to Brian Wendl, who made the entire car-buying process smooth and enjoyable. Brian took the time to understand my needs, answered all my questions, and never pressured me into making a decision. He was patient, clear, and made sure I was completely comfortable with every option available.
I'm absolutely thrilled with my new car and would highly recommend both Classic Toyota and Brian Wendl to anyone looking for a hassle-free and pleasant car-buying experience. Thank ... Read More DealerRater - Feb 4, 2025
This is the second vehicle I have bought here. Great service and they don’t waste your time or beat around the bush. Rick from F&I and Alex were straight to the point & no xx. I appreciate them both greatly for making the process not only seamless and painless but also valuing my time.
Easy to work with. Ryan was thorough and accessible. Staff was friendly and eager to assist.
Yesterday, Brandon Vaughn, sales rep, was extremely polite and facilitated the pickup of my new 2025 Camry lease seamlessly. He made sure I was comfortable with necessary auto controls as this was my first experience with driving a Hybrid vehicle. This was my third lease experience with him and I will return! He treats me like a friend and encouraged me to call with any questions. Zach, in the finance office, was also friendly and personable. Rebecca, also in Finance, had introduced herself to me on a previous visit. Everyone made sure I was given the most affordable financing information, explaining ... Read More DealerRater - Jan 25, 2025
From the moment I walked in,everyone was very friendly. I was very happy with Brandon V., he was extremely friendly. I will definitely come back and see Brandon every time.
I purchased a used Toyota Tacoma from Classic Toyota in Mentor Ohio. The sales rep Rich L. made the whole transaction smooth and fair. I fella named Billy handled the final paperwork and that was also a pleasant transaction. Thanks Rich, Billy and Classic Toyota.
A very quick and easy transaction. No pressure sales experience. Would recommend this dealership to anyone.
Brian we do our sales consultant was top notch and a pleasure to work with. There is a car salesman stereotype and that is not Brian at all
I purchased a 2024 Toyota RAV4 XSE at Classic Toyota. I originally inquired online and came in and worked with Dominic Campana. Dominic was able to get me the car with the exact features and color I wanted. I had to wait a couple of months but Dominic kept me informed of the status of my vehicle. Rick in Finance was also great to work with. I didn’t feel pressured at all during the sales or financing transactions.
Had a great experience working with Mike, Dave, and Rich. Everyone was very friendly, and knowledgeable. Was a good experience.
I had a wonderful experience at Classic Toyota. I went in knowing what safety features I wanted and John Holschuh ordered the model that had them. Brian Wendl explained all the features when I picked the car up. He was knowledgeable, very patient, and personable. Rick Demore walked me through the finance process. He too was knowledgeable and personable. I highly recommend Classic Toyota.
I had an issue with my Toyota Venza 2021 Bluetooth specifically calling on my phone from Bluetooth. It was not working. I went through every YouTube and Google suggestion and work two hours trying to solve it. I was so frustrated. So I took it to the classic Toyota service department. The first service department person Told me they had just the person to fix it. 45 seconds later. Nate Babic, the customer service manager showed up with the smile and said he is going to solve this problem for me. No doubt. He got in my car and tried a lot ... Read More DealerRater - Aug 29, 2024
John Holschuh & Classic Toyota did an excellent job in putting together my vehicle transaction. Best part of all, there was never any pressure. Thanx John for being a professional and orchestrating a smooth transaction. I will be back! Jeff C.
Always pleasant, personable, and knowledgeable. I have leased from this dealership for 30+ years and just now bought out my lease.
We had a very positive experience with the purchase of our new truck! The whole staff was courteous and pleasant to work with. A huge shout out goes to Kevin Vencill! Kevin was very pleasant, professional, and knowledgeable.
John Holschuh was awesome to work with on buying my Toyota RAV4 ESX! The process was completely stress-free and pressure-free. He was very knowledgeable about the vehicle I was interested in buying and explained its features when I picked it up. He even set-up my iPhone connection for me!! I highly recommend Classic Toyota and this seller. He is awesome!!!
Eric A at Classic Toyota went above and beyond to get me the Tacoma that I wanted. They even honored a competitor's price. Everything from the first test drive to the delivery went smoother than any car dealer I've previously dealt with.
John Holschuh did a fantastic job with the purchase of a new Tundra. His knowledge of the new vehicles was very helpful with the decisions that were made with buying a new truck. It was a great buying experience with John and the dealership.
Joel is a great salesman hands down needs a promotio. I recommend no one else but Joel Gazella.
John was very helpful and I would recommend him to all of my friends to deal with when looking for a Toyota .
Been A customer of Classic since the 80s excellent sales & service. Brandon Vaughn my salesman.
Lissandra is absolutely wonderful. She made us feel like we had known her for years. She even shared pics of her family. Everyone there knew their job and made our purchase the easiest I’ve ever had!
I found working with John Holschuh was very easy and a pleasure. He listened to my concerns. My fiancé was with me and she even liked him. I have recommended him to my family members, one who is interested in getting a new vehicle. I have leased other vehicles from Classic Toyota and this was just as easy as before. Thank you John and Classic Toyota/
First time buying from classic Toyota. Best car buying experience I have had by far.
Lissandra was great! She communicated well and I really appreciated her going over all the features of my new highlander. I had an awesome experience and would definitely recommend Classic in Mentor!
Had a 4 o’clock appointment to buy out my lease and sat there for 2 hours waiting and didn’t get out of there til 7 when they closed ! I guess it’s not important when you buyout your lease!
Stafff was courteous and professional when which made my lease transition a very pleasant experience.
Every single person I encountered were so friendly. My salesman’ Brandon Vuaghen took amazing care of me from start to finish. Rick in finance took his time with me and explained all my options. I could not have asked for experience. Sales manager Dave called me the next day to ask how my experience!!Classic. Is totally amazing!
Awesome dealership. John our salesperson did an awesome job. High quality and extremely good communication.
We were very pleased with our visit to Classic in Mentor. Dominic was very helpful in answering all of our questions and in showing us multiple vehicles. Jason was also very helpful. We were so happy to get a great deal on a nice used vehicle and will be back in the future.
Picked up a 24 taco from Brandon at Classic. Process was smooth and easy. Brandon was very helpful and knowledgeable about the vehicle.
What a great experience from the moment we walked through the front door of Classic Toyota! I’m so glad to be back after taking a hiatus. Lissandra is an EXCEPTIONAL salesperson & I am grateful that she was the one that helped me with the purchase of my new 2024 4Runner TRD Off-Road Premium vehicle! I highly recommend her if you are looking for a new or used Toyota, Lissandra is the sales person for you!l She went above and beyond to help me with more than just closing the deal on my new vehicle. She came to the ... Read More DealerRater - Mar 4, 2024
John and Jennifer were wonderful, knowledgeable and professional. Recommend this dealer to many of my friends. Thank you. Keep up a good work.
Great service, responded quickly to any questions kept informed during the assembly and delivery of my vehicle
So grateful for Lissandra and the staff at Classic Toyota! They not only helped me get into a new truck, but Lissandra picked me up from another dealer after getting out of my previous lease. Five starts customer service!
Classic Toyota went all of their way to get us the car we wanted. We were impresses with the service Ryan provided us. He made himself available at all times. He was very knowledgeable about the car and very thorough, clear and patient going over all the different features the car offered.
I was promptly received by a salesperson who showed me different vehicles. In addition, I also was eligible for veterans $500. Got a good deal. On a RAC4 that is loaded!!
Very good service! Was taken care of very nicely. Will recommend to family and friends.
The experience at. Classic Toyota was very good. Brian Wendle was very well informed about the car we were buying and even answered questions after we left with our car.
Great people to work with and very professional. Eric did a great job explaining all the features on the vehicle.
I was impressed with the Young salesman who I was working with as well as the Financing department, Everyone was thorough in answering questions. The financing department took the time to discuss and weigh all options whether or not financing would be a beneficial option for my situation, in my case it was not. There was also a discussion of possibly going for a 2024 Premium model over the 2019 limited that I was choosing and I was pleasantly surprised that all agreed that the newer vehicle wouldn't be an advantage in my situation and they believed the vehicle I chose ... Read More DealerRater - Feb 1, 2024
Excellent staff, great product, couldn’t be happier with the entire transaction! Classic Toyota is the best.
I am very satisfied with my purchase of a new car at Classic Toyota in Mentor. Thank you Rich Lothman for being knowledgeable, helpful, to the point without using high pressure in my new car purchase. It was also a pleasure working with Finance Manager Brianna Skrtic……….Joel V.
Awesome experience! Everyone at the dealership was very friendly and helpful. No pressure atmosphere. The salesman, Joel, even took the time to help me customize the features in my car before I pulled off the lot. All around great experience.
Very positive experience! Pleasant, low pressure. Our salesman John Holschuh was knowledgeable and patient. Awesome to work with! I didn't think we could afford a new Tacoma but the sales manager Rebecca Stricharczuk followed up with me located a truck that was affordable and promptly brought it to Classic's lot. Many thanks Rebecca!!! Because of you and John going the extra mile for me, I will be back next time around. Also a shout out to Jason the finance guy. The customer is truly valued at Classic Toyota. The Tacoma exceeded my expectations. If you are looking for ... Read More DealerRater - Jan 16, 2024
This was my third vehicle purchase from Classic Toyota, and this experience was by far the best. My salesman Dominic was a pleasure to work with. He was knowledgeable and took time to explain everything about the purchase, and reviewed all of the features on the Rav4 that I bought. There was no pressure which helped to relieve any anxiety I had about purchasing a new vehicle. Richard Demore was also great to work with regarding financing the purchase. He explained everything thoroughly and again, there was no pressure. Prior to visiting the dealership I searched online for some information. ... Read More DealerRater - Jan 15, 2024
Mentor toyota is one of the best dealerships of classic cars , Brandon Vaughan sales consultant was outstanding he was very knowledgeable of the vehicle n the paper work.the finance manager Brianna Skrtic was great very fast n efficient , Dave the manager made things happen fast.thank you all i will recommend your dealership to everyone i know.
We have been long time customers with Classic Toyota in Mentor. Always a clean a cheerful place. Ryan Gogolin was our salesman and he was very informative and took time to make sure we understood everything about our purchase. We purchased a 2024 Rav Premium. WE felt no pressure.
It was a great experience from start to finish. Our salesman, Brian Wendl was great to work with very knowledgeable answered every question. I would recommend him. We will be returning to purchase next SUV with Brian as our salesman.
Excellent experience buying our 2017 Tahoe. Great salesman. Actually left the dealership happy with our deal. The vehicle exceeded our expectations. Everyone was friendly and very helpful. We didn’t feel pressured at all and dealership was willing to deal on our vehicle. Will definitely consider them again on future car purchases.
Fast and easy! Joel was amazing. Same goes to Don Rose, David Alecea and Brianna
Our experience with this Dealership was Outstanding. Our salesman, Alex Llamas, was fantastic!! He went out of his way to make sure we were completely satisfied with the Toyota Prius that we purchased. We drove 2 hours to go to this Dealership and so happy we did!! We got a Great Deal! Alex has a bright future ahead of him at only 20 yrs old. Classic Toyota is lucky to have him. We highly recommend Alex! We did, however, have to wait an extremely long time (around an hour) for the General Manager to complete our purchase paperwork that we needed to ... Read More DealerRater - Nov 20, 2023
Years ago I would have given a 5 star rating. They used to give prompt service. I had an appointment for an oil change. I waited over 2 hours! The person in front of me said she waited 20 minutes just to check in. In the 2 hours they never did the complimentary car wash I was asked if I wanted. I won’t be going back to Toyota for service anymore.
Great experience salesman has a great future in the way he deals with people . Will go back to classic for my next car
Everyone is pleasant and accommodating. Willing to help making calls and entering information into the car. Showroom always clean .
The service was excellent. Joel was wonderful to work with. Everyone took their time and explained everything.
Came in a day early by mistake, Christopher Adams was able to fit me in at the same time slot and got the service done in a short period of time. Thanks again Christopher hope your boss is able reward you for your great customer service. Pete
Our sales man Mario was great and Brianna our finance manager was also great and super friendly 😊
Everyone at this dealership that Ive encountered has been super friendly and knowledgeable. They deal fairly, don’t pressure you, but are eager to please.
Great buying experience. Mario is the best and kept me posted on the status of a new 2023 RAV4 H Limited.
Had a great experience buying a car. Dominic Campana was excellent salesman very knowledgeable would highly recommend this dealership.
I like this dealership..very good service wonderful employees..Joel the salesman who helped me with four leases is the best… I trust him…
WE HAD A FRIENDLY AND EXCELLENT EXPERIENCE,ESPECIALLY WITH DOMINIC CAMPANA. DOMINIC WENT OVER EVERYTHING DURING THE TEST DRIVE. WHILE WAITING ALSO ENGAGED IN A FRIENDLY CONVERSATION. HE HAS A GREAT PERSONALITY AND BEAUTIFUL SMILE. ALSO DEALT WITH RICHARD DEMORE. ALSO A FRIENDLY CONVERSATION ON FAMILY DOING ALL HIS PAPER WORK. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP.
Excellent experience with this dealership and especially Jared Henley, my salesperson - he was a great help in everthing. Great showroom - clean and modern. All the staff very helpful and knowledgeable. Brianna Skrtic made the paperwork process smooth and did a great job explaining all the required forms. All phases of the buying process done at a high level. Love my new Toyota Corolla Cross Hybrid and highly recommend the Classic Toyota.
Fantastic experience! Amazing customer service. I will be buying all of my vehicles there forever!
Service very good and friendly.
Totally impressed. Top sales people right up to management. Very fair on trades and finalizing a deal. Thanks Joel, Brianna and Don.
Friendly and courteous always have been willing to resolve problems and make things right. Recommend it to people.
Great staff and great service!!
All of the classic dealerships are great places to do business
Excellent service.. Very attentive. Recommend to any one. My toyota is running like a charm.
Go see Eric!
I cannot recommend Classic Toyota enough! I was directed to their dealership after looking at a Jeep from Classic CDJR and being interested in a Tacoma as well.
Upon arrival, I was introduced to John Holschuh, who was immediately kind and courteous. He showed me a 2023 TRD Off Road they had on the lot to give me an idea of the vehicle. I ended up absolutely loving the truck but wanted some time to go over it and take my time on things. John did not rush me into anything and allowed me to take as much time as I ... Read More Google - Jul 27, 2023
Dominic was great throughout the whole process, very professional 👌
Knowledgeable and professional sales staff. Dealership wasn't adding ridiculous maket adjustments or additional dealer options to vehicle.
I was searching online for a RAV4. I needed a used vehicle with low mileage, fairly new, & at a good price. I’ve purchased 2 other Toyota Corollas from this dealership and like their professionalism, knowledge of their products, and how they take their time explaining all the details of the vehicle one is interested in purchasing. I’d recommend them and the sales representative Rich Lothman.
This was the third time I worked with Mike Nicholson and I will be back in three years.
Said it take an hour for maintenance on my car. I was out of there in 34 minutes gotta say quickest maintenance I’ve had on my car.
Great experience! This is my second car purchased from Ryan. Great customer service!! I will be purchasing my next car as well from Classic Toyota.
Excellent service!
Had a great experience working with Lissandra at Classic Toyota in Mentor. She did a fantastic job answering all of my questions and making sure my wife and I were satisfied with our new car purchase.
Had a great experience working with Lissandra at Classic Toyota in Mentor. She did a fantastic job answering all of my questions and making sure my wife and I were satisfied with our new car purchase.
Very nice people.sale person very helpful. I would recommend Toyota to others. Thank you